Delivery & Returns


Delivery
 
Our standard UK delivery charge is £6.50 for orders under £150, free for orders over £150.
 
When items are in stock we aim to despatch the order the following day if the order is placed before 1pm. Please allow 7 days for the goods to arrive within the UK.
 
UK Mainland
UK mainland standard £6.50 € 8.50 $10.00
UK mainland next day £8.50 € 11.00 $14.00
UK mainland Beauty Box £3.95 €5.50 $6.75
 
Channel Islands  
Channel Islands (1-2 day) £14.00 € 17.50 $22.00
 
Republic of Ireland or Northern Ireland
Ireland (DPD Classic) £14.00 € 17.50 $22.00
 
Zone 1 - EU  
Euro Zone 1 (DPD Classic) £15.00 € 19.00 $24.00
Belgium, France, Germany, Luxembourg, Monaco, Netherlands
 
Zone 2 - EU  
Euro Zone 2 (DPD Classic) £20.00 € 25.00 $32.00
Austria, Denmark
 
Zone 3 - EU  
Euro Zone 3 (DPD Classic) £24.00 € 30.00 $38.00
Czech Republic, Italy, Spain, Slovakia
 
Zone 4 - EU  
Euro Zone 4 (DPD Classic) £28.00 € 35.00 $45.00
Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
 
Zone 5 - EU  
Euro Zone 5 (DPD Classic) £40.00 € 50.00 $64.00
Bulgaria, Greece, Latvia, Lithuania, Malta, Montenegro, Romania
 
Non EU 1  
Euro non-EU (DPD) £45.00 € 57.00 $72.00
Switzerland/Liechtenstein
Includes £25 UK customs clearance charge and export duty
 
Non EU 2 
Euro non-EU (DPD) £65.00 € 82.00 $104.00
Bosnia-Herzegovina, Croatia, Iceland, Norway, Serbia
Includes £25 UK customs clearance charge and export duty
 
Rest of world
Shipping will be charged at cost. For details of delivery charges and times, please call +44 (0) 2088 779905 or email sales@gingerlily.co.uk
 
Returns
 
We are sure you will be delighted with your purchase, however if you are not entirely satisfied, provided the goods are returned unused in the original condition and packaging within 14 days (from the date of receipt) we will give you an exchange or refund. Please return items to - Gingerlily Ltd. c/o Velta Logistics Ltd., Abbey House (next to Hayman’s Distillery), Eastways, Witham, CM8 3YL, UK. When returning goods, please obtain proof of postage as Gingerlily cannot accept responsibility for items which fail to reach us. Please note Gingerlily will not pay for the cost of return postage unless the goods are incorrect, faulty or damaged. This does not affect your statutory rights.
 
 
 

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