Delivery & Returns


Delivery

Christmas Deliveries:

Christmas 2017: We will aim to dispatch and deliver all UK mainland orders placed by Wednesday 20th December in time for the festive season.

UK Mainland
UK Mainland Standard £6.50 - Free delivery for orders over £150
UK Mainland Next Working Day £8.50 (For orders placed before 1pm Mon-Fri only)

UK Mainland Small items £3.95 (Beauty Box, Candle or Eye Mask)

(Please allow up to 7 working days for Standard/Small delivery)

 
Channel Islands  
Channel Islands (1-2 day) £14.00 € 17.50 $22.00
 
Republic of Ireland or Northern Ireland
Ireland (DPD Classic) £14.00 € 17.50 $22.00
 
Zone 1 - EU  
Euro Zone 1 (DPD Classic) £15.00 € 19.00 $24.00
Belgium, France, Germany, Luxembourg, Monaco, Netherlands
 
Zone 2 - EU  
Euro Zone 2 (DPD Classic) £20.00 € 25.00 $32.00
Austria, Denmark
 
Zone 3 - EU  
Euro Zone 3 (DPD Classic) £24.00 € 30.00 $38.00
Czech Republic, Italy, Spain, Slovakia
 
Zone 4 - EU  
Euro Zone 4 (DPD Classic) £28.00 € 35.00 $45.00
Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
 
Zone 5 - EU  
Euro Zone 5 (DPD Classic) £40.00 € 50.00 $64.00
Bulgaria, Greece, Latvia, Lithuania, Malta, Montenegro, Romania
 
Non EU 1  
Euro non-EU (DPD) £45.00 € 57.00 $72.00
Switzerland/Liechtenstein
Includes £25 UK customs clearance charge and export duty
 
Non EU 2 
Euro non-EU (DPD) £65.00 € 82.00 $104.00
Bosnia-Herzegovina, Croatia, Iceland, Norway, Serbia
Includes £25 UK customs clearance charge and export duty
 
Rest of world
Shipping will be charged at cost. For details of delivery charges and times, please call +44 (0) 2088 779905 or email sales@gingerlily.co.uk
 
Returns
 
We are sure you will be delighted with your purchase, however if you are not entirely satisfied, provided the goods are returned unused in the original condition and packaging within 14 days (from the date of receipt) we will give you an exchange or refund. Please return items to - Gingerlily Ltd. c/o Velta Logistics Ltd., Abbey House (next to Hayman’s Distillery), Eastways, Witham, CM8 3YL, UK. When returning goods, please obtain proof of postage as Gingerlily cannot accept responsibility for items which fail to reach us. Please note Gingerlily will not pay for the cost of return postage unless the goods are incorrect, faulty or damaged. This does not affect your statutory rights.
 
 
 

Copyright Gingerlily © 2003 - 2017|Registered in England No. 04828757|VAT Reg. No. UK 831 1641 60|E-Commerce Website by Flow Digital